Our contract
All order requests received are an offer to purchase and are subject to acceptance by Blom Aska, and any of its personnel, reserve the right, at our absolute discretion. In the event of rejection by Blom Aska, we will refund or cancel any payments received in full, via the payment method used to place the order. Acceptance of your offer and completion of the contract between us only takes place when Blom Aska starts to process your order.
Delivery Dates
As a part of the checkout process on this website, you will be able to select the date for the delivery of your order. Blom Aska delivers between the hours of 10am-6pm, Wednesday to Saturday. Should you select a date outside of these days, I will make every effort to satisfy your selection, but this cannot be guaranteed and will contact you to discuss alternatives.
Changes to your order
If you wish to alter your order or subscription, please do so by contacting Blom Aska at flowers@blomaska.com. I'll always do my best to make last-minute changes for you, but can only guarantee changes (including to the delivery address, date change and in relation to card messages) where received with not less than 24 hours notice.
Your cancellation rights
You can cancel single orders by giving no less than 36 hours notice prior to the requested delivery date. In those circumstances, a full refund will be given. If a lesser period of notice is given, we will only give a refund if I have not started the preparation of your order at the time notice is given. I ask you give notice of cancellation in writing and the best way to do so is to email flowers@blomaska.com.
Flower care, refund and replacement policy
Blom Aska goes to great lengths to source the very best flowers and products for all customers. Flowers sold online are perishable and a flower's life span is dependent on the variety, season, environment and care, resulting in varied life spans for different flowers.
Flower availability is dependent on seasonality and market availability. As a result, not all goods produced are exactly as pictured on www.blomaska.com, by accepting these terms and conditions you are acknowledging there will be material differences between images and produced goods.
You can generally expect your flowers to last 4-7 days provided they are cared for correctly.
Flower Care is incredibly important and the responsibility of the recipient upon delivery. Once you have received your flowers, please remove the wrapping paper. The next step is to remove the flower wet pack at the bottom of your bouquet. Cut approximately 1cm off the bottom of the stems immediately and place in a vase full of fresh water so all the stems are submerged. Keep in a cool area out of direct sunlight and change the water frequently.
5 steps that will help your flowers to last as long as possible:
Stems should be cut on an angle (in or under running water if possible) as soon as you receive the flowers and placed into a vase full of fresh water.
Ensure the vase that is used is clean and filled full with fresh water
Always keep an eye on the water levels and change the water completely every two days
Keep the flowers out of heat and direct sunlight
Keep the flowers away from drafts and air-conditioning
If you feel the flowers have not lasted for at least 3 days let us know within this time in writing with an image of the flowers to flowers@blomaska.com. Blom Aska reserves the right to request photos or images of the original flowers. Blom Aska requires that any dissatisfaction with the freshness of the flowers be communicated in writing within 3 days of delivery. After communication, a replacement bouquet will be sent on the next available delivery day. Blom Aska does not offer refunds.
To assist in quality control, Blom Aska may request to collect the original flowers. Regrettably, we cannot arrange a redelivery of replacement flowers to you if the original flowers are disposed of or images are unavailable.
I am available via email (flowers@blomaska.com) answer any of your concerns or questions regarding the care of your flowers.
Terms of Use
Welcome to my website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.blomaska.com’s relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to www.blomaska.com’s and “You” and “Your” refers to you, the client, visitor, website user or person using our website.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. Blom Aska expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
These terms and conditions represent the whole agreement between you and Blom Aska concerning your use and access to Blom Aska’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.
Wedding and Events by Blom Aska terms and conditions:
Weddings by Blom Aska
All quotes produced by Blom Aska are valid for thirty (30) days. All weddings require a 30% deposit upon confirmation, unless specified by Blom Aska. Full payment of all Weddings is required two (2) weeks prior to Wedding date. Blom Aska reserves the right to photograph all arrangements upon installation for promotional material use. Cancellations made within three months of Wedding date will result in loss of the complete payable amount. Your quote is based on an agreed amount that cannot be reduced by any more than 30% of the total overall cost. Any hire items sourced by Blom Aska are itemised and charged within the agreed quote. If hired items are damaged by customer or client this will incur additional fees to the value of prop. If collection of hired items occurs outside of business hours, an additional charge will be incurred. All quotes, moodboards, sketches remain the intellectual property of Blom Aska and are not to be shared with any other parties.
Events By Blom Aska
We require acceptance of all quotes no later than 7 days prior to your event. This is due to the ordering of stock and staff scheduling purposes. Cancellations of any events less that 7 days prior to an event date are non-refundable in full. Please note some floral varieties do require 2 weeks advance ordering from our suppliers/growers. All quotes produced by Blom Aska are valid for thirty (30) days. Full payment of all Events is required seven (7) days prior to event dates. Events are confirmed upon receiving of payment. All props provided by Blom Aska are the property of Blom Aska and provided on a hire only basis, unless purchased by the customer or client. Any hire items sourced by Blom Aska are itemised and charged within the agreed quote.If hired items are damaged by customer or client this will incur additional fees to the value of prop. If collection of hired items occurs outside of business hours, an additional charge will be incurred. Blom Aska reserves the right to photograph all arrangements upon installation for promotional material use. All quotes, moodboards, sketches remain the intellectual property of Blom Aska and are not to be shared with any other parties.